Job Openings >> HVAC Customer Service Representative
HVAC Customer Service Representative
Summary
Title:HVAC Customer Service Representative
ID:1006
Location:Sacramento, CA
Department:Customer Service
Salary Range:$20 - $24 hourly
Certification needed:HVAC industry, Valid driver’s license; must be insurable under company policy
Description

Clarke & Rush Mechanical is a trusted, family-owned HVAC company with a long-standing reputation for quality service and customer care. We’re looking for a reliable and customer-focused Customer Service Representative (CSR) to join our growing team.

What You’ll Do:

  • Answer inbound calls and schedule HVAC service and installation appointments
  • Provide excellent customer service and handle inquiries professionally
  • Dispatch technicians and coordinate daily schedules
  • Maintain accurate customer records and job details in software systems
  • Communicate effectively with technicians, installers, and management
  • Assist with follow-ups, confirmations, and customer satisfaction calls

What We’re Looking For:

  • 2+ years of customer service experience (HVAC or home services preferred)
  • Strong phone and communication skills
  • Ability to multitask in a fast-paced environment
  • Proficiency with computers and scheduling/dispatch software
  • Highly organized with strong attention to detail
  • Dependable with consistent attendance

What We Offer:

  • Competitive hourly pay ($20–$24 DOE)
  • Stable, full-time position with a reputable company
  • Supportive team environment
  • Opportunities for growth within the company

If you’re a motivated team player who enjoys helping customers and keeping operations running smoothly, we’d love to hear from you.

Apply today and become part of the Clarke & Rush team!
CONTRACTOR LIC#608005

This opening is closed and is no longer accepting applications
ApplicantStack powered by Swipeclock