HVAC Customer Service Representative
Summary
| Title: | HVAC Customer Service Representative |
|---|---|
| ID: | 1006 |
| Location: | Sacramento, CA |
| Department: | Customer Service |
| Salary Range: | $20 - $24 hourly |
| Certification needed: | HVAC industry, Valid driver’s license; must be insurable under company policy |
Description
Clarke & Rush Mechanical is a trusted, family-owned HVAC company with a long-standing reputation for quality service and customer care. We’re looking for a reliable and customer-focused Customer Service Representative (CSR) to join our growing team.
What You’ll Do:
- Answer inbound calls and schedule HVAC service and installation appointments
- Provide excellent customer service and handle inquiries professionally
- Dispatch technicians and coordinate daily schedules
- Maintain accurate customer records and job details in software systems
- Communicate effectively with technicians, installers, and management
- Assist with follow-ups, confirmations, and customer satisfaction calls
What We’re Looking For:
- 2+ years of customer service experience (HVAC or home services preferred)
- Strong phone and communication skills
- Ability to multitask in a fast-paced environment
- Proficiency with computers and scheduling/dispatch software
- Highly organized with strong attention to detail
- Dependable with consistent attendance
What We Offer:
- Competitive hourly pay ($20–$24 DOE)
- Stable, full-time position with a reputable company
- Supportive team environment
- Opportunities for growth within the company
If you’re a motivated team player who enjoys helping customers and keeping operations running smoothly, we’d love to hear from you.
Apply today and become part of the Clarke & Rush team!
CONTRACTOR LIC#608005
This opening is closed and is no longer accepting applications

